Ho Chi Minh Times

Wednesday, Jul 02, 2025

Amazon Reaches Major Automation Milestone with Over One Million Robots

The e-commerce giant's workforce sees a significant shift as the number of robots deployed in warehouses approaches human employee numbers.
Amazon has announced that it has deployed over one million robots in its warehouses worldwide, a number that is nearly equivalent to the number of human workers employed in those facilities.

This extensive deployment is part of the company's ongoing investment in automation, which aims to streamline operations, reduce costs, and increase efficiency.

The company's warehouses are equipped with robotic systems that include mechanical arms that pick items from shelves, wheeled robots that transport goods for packaging, and automated sorting systems.

In addition, further advancements have been made to integrate these robots into the order fulfillment process, allowing them to operate alongside human workers.

Currently, approximately 75% of Amazon's global deliveries involve some form of robotics, enhancing productivity while alleviating the strain caused by high turnover rates among human employees.

As automation increases, there has been evidence that certain robots are replacing human labor, contributing to a slowdown in Amazon's hiring pace.

The e-commerce giant employs around 1.56 million individuals in total, predominantly within its warehouses.

A recent analysis indicated that the average number of employees in Amazon's warehouses in 2024 marked a 16-year low, standing at about 670 per facility.

The company began its foray into advanced robotics following its acquisition of Kiva Systems for $775 million in 2012, a move that brought technology capable of working efficiently with warehouse shelving.

Initially, robots were limited to transporting large quantities of unboxed items, a physically demanding task for humans.

Over time, the robots took on more challenging roles, including packaging, sorting products, and lifting heavy items.

A notable example of Amazon's reliance on automation can be observed at its massive facility in Shreveport, Louisiana, where over 60 robotic arms are employed to sort, stack, and consolidate millions of items.

Robots also swiftly transport carts filled with packages to shipping trucks and assist in packaging paper bags for customer orders.

According to Amazon, the company has trained more than 700,000 workers worldwide to collaborate with robots at competitive wages.

This new labor dynamic has led to the creation of entirely new job roles, such as robot technicians.

Senior scientist at Amazon Robotics, Yesh Dattaria, leads a new team formed to incorporate advanced artificial intelligence systems into its robotic framework, aiming to develop robots that can respond to verbal commands in the future.

Additionally, Amazon has begun testing 'humanoid robots' from Agility Robotics, designed to navigate environments with legs, arms, and a head.

Nevertheless, Ty Braddy, the chief technologist of Amazon Robotics, stated that the company will continue to require a significant workforce, emphasizing that new robots are intended to assist rather than replace human employees.

However, concerns have been raised regarding the long-term impact of such technological advancements on employment within the sector.

Shirar Kyosugi, executive director of a nonprofit organization advocating for warehouse workers, expressed apprehension over the potential reduction of the labor force in Amazon's warehouses, stating that the company's apparent goal is to significantly diminish its workforce.
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